The Derrfield Country Club
Hostess/Waitress (August 2018-Present)
- Deliever exceptional service to 100+ patrons during busy season by communicating effectively and solving problems.
- Collaborate with the kitchen staff to expedite orders accurately and in accorance with customer specifications.
- Greet and seat customers in a timely manner while evenly dividiing tables aong servers to maintain efficency.
JCPenney
Sales Associate (May 2016-September 2018)
- Assisted up to 500 guests during high volume shifts by answering questions and processing sales transactions accurately.
- Trained new associates on company protocols to ensure customer service standards were met.
- Recognized by management for strong work ethic and consistently delivering excpeptional service.